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I have just downloaded Firefox onto my PC and now keep getting a "Confirm Folder Replace" message about "this folder already contains a file named chrome"

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  • Last reply by user633449

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- regardless of whether I click "yes to update all" or "no", my PC then proceeds as instructed, but within seconds I am getting the same Confirm Folder Replace message over and over again. I have already tried to address this by uninstalling Firefox completely and re-installing it the next day, but the same message keeps coming up time and time again. I have Windows XP version 3 if that is of any relevance.

- regardless of whether I click "yes to update all" or "no", my PC then proceeds as instructed, but within seconds I am getting the same Confirm Folder Replace message over and over again. I have already tried to address this by uninstalling Firefox completely and re-installing it the next day, but the same message keeps coming up time and time again. I have Windows XP version 3 if that is of any relevance.

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Is this when you install the EXE, or when you are running Firefox, or some other time?