Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox freeze when I try to set options?

more options

No matter what I do, when I go to the add-ons page, and try to set the options using the options button in the list of plug-ins, extensions, etc. Firefox will freeze and has to be forced closed, then restarted, and still can't be used? I am not getting hung while the list is populating. After the list comes up, you have the buttons for enable, disable and on many an options button, it is when I try to set the options (push the options button) that firefox freezes.

No matter what I do, when I go to the add-ons page, and try to set the options using the options button in the list of plug-ins, extensions, etc. Firefox will freeze and has to be forced closed, then restarted, and still can't be used? I am not getting hung while the list is populating. After the list comes up, you have the buttons for enable, disable and on many an options button, it is when I try to set the options (push the options button) that firefox freezes.

Modified by wildheart812

All Replies (2)

more options

It takes a while for the list to populate, when you want to view the list of plug-ins, extentions, etc. It could be that you don't have a lot of RAM.

more options

I am not getting hung while the list is populating. After the list comes up, you have the buttons for enable, disable and on many an options button, it is when I try to set the options (push the options button) that firefox freezes.