Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can I find another plug in instead of Adobes problem Flash player. Happy for any tip of an alternative.

Krus
Krus
more options

Adobe flash player has stop function. There is no way I can update it. Adobes update service say "the application already is running" So I got tired on trying. Now my question is - can I find another application so I can get Firefox Ok again. I need to watch my videos from the university.

Adobe flash player has stop function. There is no way I can update it. Adobes update service say "the application already is running" So I got tired on trying. Now my question is - can I find another application so I can get Firefox Ok again. I need to watch my videos from the university.

All Replies (1)

David McRitchie
David McRitchie
more options

You don't have Flash installed, so it can't be running now.

  1. Restart Windows.
  2. Bring up Firefox, and install Flash from http://get.adobe.com/flashplayer/ but before you install, uncheck the Security Scan Plus. It has nothing to do with Flash Player and such additional baggage during installation is known as crapware. Only install the Flash Player.
  3. If the installation does not start use "Ctrl+J" to find the downloaded install and run it.
  4. When the install actually begins in an installation window, bring Firefox down with "Alt+F" (File) > Exit.
  5. If the installation does not proceed, then bring up the Windows Task Manager ("Ctrl+Alt+Del"), click on the "Processes" tab of the WTM and look for firefox.exe and plugins-container.exe and terminate if running.
  6. When the installation completes, restart windows, then bring up Firefox
  7. Check your Flash installation at http://www.adobe.com/software/flash/about/ to show that you have the latest Flash installed. (don't press the play now button).
  8. Check all of your Firefox plug-ins at http://www.mozilla.org/plugincheck/

Modified by David McRitchie