Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is "Remember Passwords" option grayed out?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

CarloPel
CarloPel
more options

I am using FireFox V6.02 on Windows XP. Permanent Private Browsing is disabled.

Also, Automatic check for updates is also grayed out. Not sure if this is related in any way?

I am using FireFox V6.02 on Windows XP. Permanent Private Browsing is disabled. Also, Automatic check for updates is also grayed out. Not sure if this is related in any way?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that some prefs are locked.

Do you see any locked prefs on the about:config page if you click the Status header to sort by status?

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Modified by cor-el