Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF process firefox*32 will not close when close Firefox 7.01 program. How do I fix?

  • 3 replies
  • 4 have this problem
  • 10 views
  • Last reply by SafeBrowser

more options

Close FF 7.01 program but process does not stop in background so I can't restart without going to task manager to kill original process which is over 200k in Task Manager.

Close FF 7.01 program but process does not stop in background so I can't restart without going to task manager to kill original process which is over 200k in Task Manager.

All Replies (3)

more options

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Thanks for the suggestions. It may take me a while to work through these but I know they will help. Appreciate the time and response. I didn't know if it was FF701 that was a problem or not. I have to admit I changed to IE9 a few times (32 not 64 since I read so many bad things about the 64 bit version).

more options

After you have had a chance to go through the procedures, please post back in this thread with your results.

Also, if your problem is solved after working through the suggestions, to help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to the reply ABOVE that BEST solved your question
  • DO NOT click "Solved It" next to this reply

Thanks