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Can not use facebook aplications. Pages are blank. Why?

mookatola@cox.net
mookatola@cox.net

Facebook recently had an update to their program. Since then, when I try to access applications, all I get are blank pages. They will not fully load, no matter what I do. All browsers and flash player are updated. Have tried the reload button, nothing seems to work. What can I do?

Facebook recently had an update to their program. Since then, when I try to access applications, all I get are blank pages. They will not fully load, no matter what I do. All browsers and flash player are updated. Have tried the reload button, nothing seems to work. What can I do?

Chosen solution

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

You can use one of these extensions to set a default font size and page zoom on web pages:

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All Replies (8)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
mookatola@cox.net
mookatola@cox.net Question owner

Did not solve problem. My applications work in Safari, but not Firefox.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

Modified by cor-el

mookatola@cox.net
mookatola@cox.net Question owner

I'm on a Mac OSX

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You can still try Save mode to check if an extension is causing the problem, that also applies to a Mac.

mookatola@cox.net
mookatola@cox.net Question owner

Removing cookies seems to have worked after all. Now I have this huge blank space, and have to scroll down to play games.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Chosen Solution

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

You can use one of these extensions to set a default font size and page zoom on web pages:

mookatola@cox.net
mookatola@cox.net Question owner

Thank you! All is well.