Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since updating to 5.0, my saved passwords no longer work -- when I re-start, the check box for saved passwords is unchecked.

  • 1 reply
  • 3 have this problem
  • 15 views
  • Last reply by cor-el

bobmen
bobmen
more options

If I check the "save passwords" checkbox, when I shutdown and restart, the checkmark is gone and the saved passwords no longer function. I have to recheck the box after every startup. The passwords are not lost -- they simply don't work.

If I check the "save passwords" checkbox, when I shutdown and restart, the checkmark is gone and the saved passwords no longer function. I have to recheck the box after every startup. The passwords are not lost -- they simply don't work.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).