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firefox 5 won't print

  • 4 replies
  • 44 have this problem
  • 5 views
  • Last reply by winston257

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since installing firefox 5 nothing will print this is a problem on all my computers. This happens on winxp and win7

since installing firefox 5 nothing will print this is a problem on all my computers. This happens on winxp and win7

Chosen solution

I was able to fix this problem by disabling the HP Smart Web Printing add-on.

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Chosen Solution

I was able to fix this problem by disabling the HP Smart Web Printing add-on.

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I will try this and let you know.

 Thanks
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Try the reset described here:

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Check and tell if its working.

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Disabled HP Smart Web Printing add-on looks like it fixed printer problem