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Can't update to newest version. Keep getting message update failed. When I try to install the downloaded version get message I don't have permissions. What's up with that?

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  • Last reply by cor-el

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Can't install latest version of Firefox. Continue to get message "update failed". When I try to install a downloaded version get message that I don't have the proper permissions. What' up with that?

Can't install latest version of Firefox. Continue to get message "update failed". When I try to install a downloaded version get message that I don't have the proper permissions. What' up with that?

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.