Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On starting firefox 4 I get the following message: "What happened:Type Error: component classes['Mozilla.org/extensions/manager; 1'] is undefined." The program otherwise works well. What should I do?

  • 1 reply
  • 7 have this problem
  • 8 views
  • Last reply by TonyE

more options

The complete message, besides what I quoted, includes a yellow warning triangle and, on top, the indication that it is a "Java Script Application" problem (0r so I understand the total rectangle in which the message appears.

The complete message, besides what I quoted, includes a yellow warning triangle and, on top, the indication that it is a "Java Script Application" problem (0r so I understand the total rectangle in which the message appears.

All Replies (1)

more options

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes