We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to get scanquery.com website off firefox

  • 5 replies
  • 120 have this problem
  • 3 views
  • Last reply by mayowa121

more options

Why am I being redirected to 'scanquery.com' whenever I type something in the URL bar? I use to be able to go to google direct.

Why am I being redirected to 'scanquery.com' whenever I type something in the URL bar? I use to be able to go to google direct.

Chosen solution

I had the same problem. After doing everything to remove scanquery form registry and file locations I also had to change firefox config setting "keyword.URL". (Type about:config in the address bar, look for "keyword.URL", double-click and clear its value, which is a link to scanquery web site)

Read this answer in context 👍 13

All Replies (5)

more options
more options

Chosen Solution

I had the same problem. After doing everything to remove scanquery form registry and file locations I also had to change firefox config setting "keyword.URL". (Type about:config in the address bar, look for "keyword.URL", double-click and clear its value, which is a link to scanquery web site)

more options

i did the config thing, it doesnt help! and now my email accounts have been hacked and i cant get the site's help becuase it jumps to this scanquery thing!!!

more options

I solved it, I hope. it didnt happen for a week or so. I just entered the add-ons and there was our beloved "SCANQUERY" add-on pieceofS***!!! are people just so bored they create viruses????

more options

Hi thanks for the tip on the scanquery.com url bar redirection, the solution looks like it in the about:config and the keyword.url reset for the redirecting issues.