Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How come my scans are being saved as pdf files, I want them saved as JPEG or JPG

  • 1 reply
  • 7 have this problem
  • 41 views
  • Last reply by cityminz

more options

I am a member of ancestry.com and need to upload my photos into my ancestry program, however, when I scan a photo, it automatically is generated as a PDF and I cannot upload it. Can you tell me what to do to get my scanned docs to save as a JPG file?

I am a member of ancestry.com and need to upload my photos into my ancestry program, however, when I scan a photo, it automatically is generated as a PDF and I cannot upload it. Can you tell me what to do to get my scanned docs to save as a JPG file?

All Replies (1)

more options

is this going with firefox??? buddy, look, use some pdf viewer software, like um, you know, foxit-reader or somewhat similar, then zoom in and out, make it suitable for your pc screen, then, do print-screen, then open microsoft paint tool, then paste it, then save it as jpeg. then ok.