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In resetting security software master password, nothing happens when I click the reset button at the bottom of the screen. what to do?

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  • Last reply by cor-el

AnonymousUser
AnonymousUser
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In resetting security software master password, nothing happens when I click the reset button at the bottom of the screen. what to do?

In resetting security software master password, nothing happens when I click the reset button at the bottom of the screen. what to do?

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cor-el
cor-el
  • Moderator
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See Reset your Primary Password if you've forgotten it and http://kb.mozillazine.org/Master_password

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.