Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster?

more options

one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster? This started happening only after I switched from McAffee to Norton Security Suite. Other secure sites load just fine.

URL of affected sites

http://www.chase.com

one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster? This started happening only after I switched from McAffee to Norton Security Suite. Other secure sites load just fine. == URL of affected sites == http://www.chase.com

All Replies (2)

more options

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

more options

You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.3 to Firefox/3.0.x.

You can check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default