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Thunderbird frozen

Thunderbird App crash
Mapenzi replied
g8ymw.tony
g8ymw.tony

My machine Intel i3 6100, 16g of ddr4, windows 10. 250 gb ssd +1 tb mech hard drive

Over the last week or so, I call up Thunderbird then when I click on anything, it just comes back "Not responding" Any ideas?

Thanks in advance Tony Sneath

My machine Intel i3 6100, 16g of ddr4, windows 10. 250 gb ssd +1 tb mech hard drive Over the last week or so, I call up Thunderbird then when I click on anything, it just comes back "Not responding" Any ideas? Thanks in advance Tony Sneath

All Replies (4)

Mapenzi
Mapenzi
  • Top 25 Contributor

Does Thunderbird reproduce the same behaviour if you start it in 'troubleshoot mode'? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Modified by Mapenzi

Mapenzi
Mapenzi
  • Top 25 Contributor

Next time before Thunderbird "freezes" try to open the error console via Tools > Developer Tools > Error console... and/or the Activity Manager

Modified by Mapenzi

g8ymw.tony
g8ymw.tony Question owner

Cannot get that far. I call up Tbird, If I'm quick enough, I get to "Developer Tools" then it's locked up again. Is there anything I can try without starting Thunderbird?

Mapenzi
Mapenzi
  • Top 25 Contributor

You can try to start Thunderbird in troubleshoot mode by holding down the shift key whilst launching Thunderbird.

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