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My wife clicked on Yahoo News article that from history I can see was in Singapore and malware has seized the iMac.

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billbysfbay
billbysfbay

Further to the malware, it references Windows OS but has seized her Mac. I powered off. Rebooted. Within about 15 seconds of opening Firefox the malware pops up and freezes the Mac. By the third time I was able "force quit" Firefox and the other applications function properly. I beleive I deleted Firefox but probably didn't get it all out. I reinstalled firefox and upon booting up Firefox the malware is still activated. Can you please assist with a fix?

Further to the malware, it references Windows OS but has seized her Mac. I powered off. Rebooted. Within about 15 seconds of opening Firefox the malware pops up and freezes the Mac. By the third time I was able "force quit" Firefox and the other applications function properly. I beleive I deleted Firefox but probably didn't get it all out. I reinstalled firefox and upon booting up Firefox the malware is still activated. Can you please assist with a fix?

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Phantom
Phantom

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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