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How do I open a downloaded file?

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  • Last reply by wxie
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I downloaded a syllabus from my online class but I can not open the file a drop box appears and asking what should firefox do with the file. I attached a screenshot of what happened when I attempted to open file. Can you please help me with this issue?

I downloaded a syllabus from my online class but I can not open the file a drop box appears and asking what should firefox do with the file. I attached a screenshot of what happened when I attempted to open file. Can you please help me with this issue?
Attached screenshots

All Replies (1)

Thanks for screenshot. It helps a lot.

You are using Windows, right?

Method 1: in the "Open with" drop down list, find MS word, and click OK Method 2: Select "Save File", and find the saved file in your file explorer and double click it. I think it will open automatically.

In case you do not have MS Office, you are welcome to use free/libre software: https://www.libreoffice.org/

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