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Unknown error while logging on mobile

  • 2 replies
  • 1 has this problem
  • Last reply by michalgb01
  • Solved

I changed ma mozilla acc password and when i try to log in with new password on mobile "unknown error" occur. I can login on desktop with same password just fine. What to do?

I changed ma mozilla acc password and when i try to log in with new password on mobile "unknown error" occur. I can login on desktop with same password just fine. What to do?

Chosen solution

Clearing cache didnt help but deleting and installing app again did.

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All Replies (2)

Clear the phone cache/password data for mozilla. Like it was never there and start again on the mobile.

Chosen Solution

Clearing cache didnt help but deleting and installing app again did.

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