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Thunderbird: Mail account setup is failing despite correct credentials auto-detection of server profiles

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david replied
peter.wolfram2
peter.wolfram2

Hey, I want to set up my .gmx.de mail account in thunderbird (140.10.0esr (64-bit), Mozilla Thunderbird Snap for Ubuntu). it used to work, on my phone and the gmx website it is working. I did not change any of my credentials but suddenly it raised the "unable to log in to ..." error on my laptop only (Ubuntu 24.04.4 LTS). After several tries I deleted the account and tried to set it up again from scratch. It finds a server profile which is consistent with the one on my phone (where it is working just fine) but login is not possible using the same password.

Hey, I want to set up my .gmx.de mail account in thunderbird (140.10.0esr (64-bit), Mozilla Thunderbird Snap for Ubuntu). it used to work, on my phone and the gmx website it is working. I did not change any of my credentials but suddenly it raised the "unable to log in to ..." error on my laptop only (Ubuntu 24.04.4 LTS). After several tries I deleted the account and tried to set it up again from scratch. It finds a server profile which is consistent with the one on my phone (where it is working just fine) but login is not possible using the same password.

All Replies (1)

david
david
  • Top 10 Contributor

Just a reminder: I think gmx accounts must first be authorized from the web account to use IMAP or POP on an email client.

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