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"Login" button does not respond to click after "Login ID" and "Password" input.. https://login.netvigator.com/

  • 7 replies
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  • Last reply by pkjoan
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pkjoan
pkjoan

"Login" button does not respond to click after "Login ID" and "Password" input anymore after Apr 21 on Firefox.. Unable to access emails. https://login.netvigator.com/ Can access same website from Chrome on mini iPad or same notebook though.. How can I resolve the problem on Firefox?? Thank you.

"Login" button does not respond to click after "Login ID" and "Password" input anymore after Apr 21 on Firefox.. Unable to access emails. https://login.netvigator.com/ Can access same website from Chrome on mini iPad or same notebook though.. How can I resolve the problem on Firefox?? Thank you.

All Replies (7)

TechHorse
TechHorse

pkjoan, if after the credentials have been entered you click inside the username field and press enter, does that work?

pkjoan
pkjoan Question owner

unfortunately no..

TechHorse
TechHorse

pkjoan, have you tried logging in in troubleshoot mode, or in a private window?

pkjoan
pkjoan Question owner

doesn't work..

pkjoan
pkjoan Question owner

doesn't work. It all happened after the most recent update..

TechHorse
TechHorse

pkjoan, you could try Clearing cookies and site data for that page (while on the site, click the "View site information" button to the left of the address bar and then press the "Clear cookies and site data" button).

pkjoan
pkjoan Question owner

Seems like problem lies with "Enhanced Tracking Protection". Access works when "Enhanced Tracking Protection" is OFF and website is REFRESHED every time before "Login ID" & "Password" are entered. Things do NOT work when these are re-entered straight after logout WITHOUT refreshing the page. Thank you.

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