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I cannot open comments on the WSJ website.

Starting today, I cannot access the comments on the WSJ website on Firefox. I can on Duckduck go. What can I do to correct?

Starting today, I cannot access the comments on the WSJ website on Firefox. I can on Duckduck go. What can I do to correct?

All Replies (1)

Looks like a browser issue with Mozilla Firefox. Try these quick fixes:

Clear cache & cookies Turn off tracking protection (shield icon) on The Wall Street Journal Disable extensions (especially ad blockers) Update Firefox Try Troubleshoot Mode

If it works in another browser, it’s likely a Firefox setting or add-on causing the problem.

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