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Shortcuts and passwords missing after update

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  • Last reply by TechHorse

After the latest update all of my shortcuts and associated passwords are missing. How can I get them back?

After the latest update all of my shortcuts and associated passwords are missing. How can I get them back?

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alandavidbrown, hopefully the steps in this article will help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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