Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stop asking to save passwords

  • 1 reply
  • 0 have this problem
  • Last reply by Denys

lucidly
lucidly
more options

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?
Attached screenshots

All Replies (1)

Denys
Denys
  • Top 10 Contributor
  • Moderator
more options

Hi,

That looks odd. Please try the following:

  • Run Firefox in Troubleshoot Mode. Is the setting still grayed out there? If not, see this article for further troubleshooting steps.
  • (If the above doesn't help) Go to about:policies (just enter this in your address bar and press Enter). What do you see there?
  • (If the above doesn't help) Create a new Firefox profile. Is the setting grayed out there as well?
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.