Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account Disappeared

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by Denys

more options

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago.

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago.

All Replies (1)

more options

Hi,

Try switching to different profiles. The simplest explanation is that Firefox has for some reason created a new profile, but in that case your old one should still be there.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.