Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Most sent mail does not appear in sent mail folder

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by sfhowes

goldsmith.cf
goldsmith.cf
more options

I am thinking of going back to Thunderbird as my e-mail program (I currently mostly use Apple Mail). I have several e-mail accounts. On my personal Gmail account, only a handful of sent messages are showing up in the sent mail folder. On another Gmail account and on my business Google Workspace account, I do not have that problem; as best I can tell, all the sent messages are there. I would appreciate help in fixing the problem on the main Gmail account that I use for personal matters.

I am thinking of going back to Thunderbird as my e-mail program (I currently mostly use Apple Mail). I have several e-mail accounts. On my personal Gmail account, only a handful of sent messages are showing up in the sent mail folder. On another Gmail account and on my business Google Workspace account, I do not have that problem; as best I can tell, all the sent messages are there. I would appreciate help in fixing the problem on the main Gmail account that I use for personal matters.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

First, since gmail automatically copies sent messages to a folder, 'Place a copy in' in the Copies & Folders section of Account Settings should be unchecked. Next, subscribe the [Gmail]/Sent Mail folder (right-click the account, Subscribe...) and the Sent folder will appear in the Folder Pane. This is for TB 143; in 128, Sent Mail will appear instead of Sent.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.