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firefox not loading pages properly

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for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and on other sites it simple wont load any new data after the initial homepage screens.

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and on other sites it simple wont load any new data after the initial homepage screens.
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Hi

So that this can be looked into further:

  1. Open Firefox
  2. Open a new tab and type in “about:logging” into the URL bar.
  3. Set the "Logging preset" to "Networking"
  4. Select "Logging to a file" and note the path to the log file.
  5. Click on "Start Logging".
  6. Reproduce the issue (i.e. go to the web site that is broken for you and make the bug happen in the browser)
  7. Click on "Stop Logging".
  8. Provide the link or dump files to the Firefox developers via email to necko@mozilla.com

Thank you for your help.

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