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Login to account "my name" failed

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  • Last reply by Sillycat41

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This error message keeps popping up many times a day and is very annoying. I notice that others are getting the same error message but haven't found a fix for it. See image of the whole error message attached.

The weird thing is no matter which of the 3 options I choose it keeps coming back... sometimes within a few second. Also it doesn't prevent me from getting my email. Really odd.  ???

Anyone find a fix yet? Thanks.

This error message keeps popping up many times a day and is very annoying. I notice that others are getting the same error message but haven't found a fix for it. See image of the whole error message attached. The weird thing is no matter which of the 3 options I choose it keeps coming back... sometimes within a few second. Also it doesn't prevent me from getting my email. Really odd. ??? Anyone find a fix yet? Thanks.
Attached screenshots

All Replies (4)

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hi,

We are sorry for the problem you are experiencing.

I wonder if by performing a repair like this, https://support.mozilla.org/fr/kb/mode-de-depannage-thunderbird

the problem you are experiencing will still be present.

Thanks

Helpful?

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I forgot to mention that my partner is getting the same error on his Thunderbird email account so I don't think a repair is the fix.

Helpful?

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Troubleshoot Mode is not a repair, it is a test.

Did your problem go away with Troubleshoot?

Helpful?

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We both tried the Troubleshoot Mode to no avail. Still looking for an answer.  :-(

Helpful?

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