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Authentication error

viniciusannichini
viniciusannichini
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I can't connect my Zohomail email to Thunderbird. I enter the correct password and it says authentication error. How do I solve this?

I can't connect my Zohomail email to Thunderbird. I enter the correct password and it says authentication error. How do I solve this?

Chosen solution

Do you have 2FA on the account? If you do, an app password is required to use in TB in place of the account password.

https://www.zoho.com/mail/help/imap-access.html

Also, check that IMAP is enabled.

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Do you have 2FA on the account? If you do, an app password is required to use in TB in place of the account password.

https://www.zoho.com/mail/help/imap-access.html

Also, check that IMAP is enabled.

Helpful?

viniciusannichini
viniciusannichini Question owner
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Thank youuuuu.

it was the activation of imap

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