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Unable to log in with saved credentials

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  • Last reply by devnull

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Unable to Log into website after using autofill of credentials. I am able to log in when I manually type in credentials, but not when it is auto-filled. Please help

Unable to Log into website after using autofill of credentials. I am able to log in when I manually type in credentials, but not when it is auto-filled. Please help

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Hey adecker,

Make sure "Ask to save passwords" and "Fill usernames and passwords automatically" parameters are checked on your settings.

You have the step by step guid here: https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-save...

Alternative option "New Tab" > about:preferences#privacy > Passwords > "Fill usernames and passwords automatically".

Let me know if that work for you.

Modified by devnull

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