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Firefox is not allowing to access the old windows and their tabs.

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  • 3 views
  • Last reply by kaivan.shah

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Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and then released the tab but that created a new window and now the old windows are not visible in ALT + Tab function. The windows are showing in the Firefox task manager and also the box icon in the top right corner in that "open tabs". Now I am not able to even change the window or able to access the opened tabs. Attached the screenshot and as you can see in that there are total 4 windows showing in firefox and one as active but in the bottom on the firefox icon you can see its only 1 window. How can I access the remaining 3 windows? Found one ticket (https://support.mozilla.org/en-US/questions/1477845) in this the recommend solution does not work. When I try to click on the window 1 tabs then I do not get any response. I tried both the solution but none worked.

Thanks for the help in advance. @Mozilla team member is seeing please check and fix this bug if possible.

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and then released the tab but that created a new window and now the old windows are not visible in ALT + Tab function. The windows are showing in the Firefox task manager and also the box icon in the top right corner in that "open tabs". Now I am not able to even change the window or able to access the opened tabs. Attached the screenshot and as you can see in that there are total 4 windows showing in firefox and one as active but in the bottom on the firefox icon you can see its only 1 window. How can I access the remaining 3 windows? Found one ticket (https://support.mozilla.org/en-US/questions/1477845) in this the recommend solution does not work. When I try to click on the window 1 tabs then I do not get any response. I tried both the solution but none worked. Thanks for the help in advance. @Mozilla team member is seeing please check and fix this bug if possible.
Attached screenshots

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I would simply try to log out of the desktop session and then log back in and see if Nightly works. If your Nightly session is not restored, we can manually recover your session as long as you have files in your sessionstore-backups folder in your profile. I verify that you have something that looks like mine with files that have date time stamps before the issue started. see screenshot


Operating System: openSUSE Leap 15.6 KDE Plasma Version: 5.27.11 KDE Frameworks Version: 5.115.0 Qt Version: 5.15.12 Kernel Version: 6.4.0-150600.23.53-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 PRO 6850HS with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP EliteBook 865 16 inch G9 Notebook PC

Modified by jonzn4SUSE

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Hi Team, I think this would be a linux mint issue but if possible then someone from Mozilla or Firefox team can check and verify that this is mint issue only. As firefox was running in the background with the windows it just was not shown in the UI and when I closed the firefox window from the top close then the firefox icon in bottom shows as no active window but in terminal when I do "ps -aux | grep firefox" there are processes running. Even in htop the processes are seen.

When I quit the firefox from the 3line menu and then click quit after that all the firefox processes were stopped. After that when I started firefox again it was working normally with the window 1 pinned tabs and was able to restore all the tabs using "Restore previous session" button from the 3 line menu.

Thanks in advance.

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