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Firefox keeps crashing

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  • Last reply by Ed

leonard.kas.herzog
leonard.kas.herzog
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Firefox keeps crashing, or better doesnt even open. In Task Maneger on my Windows 11 System I didnt even see the task preformed. So I tried to uninstall Firefox and reinstall Firefox, still the same Problem. I tried to refresh Firefox but it was no use. Sometimes for a brief moment of time a small window opens with the Firefox logo, for two seconds I can read the word Firefox Troubleshoot but it closes instantly. I need Firefox as my Browser and would like to have it back in use as soon as possible. Thank you for your help LH

Firefox keeps crashing, or better doesnt even open. In Task Maneger on my Windows 11 System I didnt even see the task preformed. So I tried to uninstall Firefox and reinstall Firefox, still the same Problem. I tried to refresh Firefox but it was no use. Sometimes for a brief moment of time a small window opens with the Firefox logo, for two seconds I can read the word Firefox Troubleshoot but it closes instantly. I need Firefox as my Browser and would like to have it back in use as soon as possible. Thank you for your help LH

All Replies (1)

Ed
Ed
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Does it work if you rename firefox.exe to firefox1.exe? To locate firefox.exe, go to FF menu > Help > More troubleshooting information > Application Basics > Application Binary.

If it works:

- go to https://familysafety.microsoft.com or open the Family Safety mobile app

- select the child 

 - allow other browsers:

   - disable 'Filter inappropriate websites' under the Edge tab, or

   - go to Windows tab > Apps & Games > unblock FF

If you can't do anything there, try disabling the [Parental Controls service]( https://impulsec.com/parental-control-software/microsoft-family-safety-turn-off/#Disabling-Microsoft-Family-Safety).

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