Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Compacting error after converting from ESR to Release

  • 2 replies
  • 0 have this problem
  • 11 views
  • Last reply by Wayne Mery

more options

The other day I received an email from Mozilla suggesting I move from Thunderbird ESR to the Release version (Windows 11). I backed up my profile and installed Release 139.0.2. The following error is now popping up periodically in Thunderbird: "The folder 'Inbox on [myemailaddress]' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I do not think this message is really related to disk space (there's plenty available) or file write privileges since nothing should have changed. I see that others have encountered this message where Thunderbird is trying to compact other folders. However, I did not see a solution applicable to my situation.

Thank you, in advance, for any insight in getting rid of this error.

The other day I received an email from Mozilla suggesting I move from Thunderbird ESR to the Release version (Windows 11). I backed up my profile and installed Release 139.0.2. The following error is now popping up periodically in Thunderbird: "The folder 'Inbox on [myemailaddress]' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." I do not think this message is really related to disk space (there's plenty available) or file write privileges since nothing should have changed. I see that others have encountered this message where Thunderbird is trying to compact other folders. However, I did not see a solution applicable to my situation. Thank you, in advance, for any insight in getting rid of this error.

All Replies (2)

more options

There is currently a bug or two pending that causes this issue, but no solution yet. For now, you can disable automatic compact and/or set a higher compacting threshold value.

Helpful?

more options

This problem should be gone in current versions, with compact enabled.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.