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How to generate (create?) a bugzilla API key so I can report a Thunderbird crash?

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  • Last reply by rhimb0h

rhimb0h
rhimb0h
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Thunderbird crashed on me last night: "thunderbird killed by SIGSEGV"

The attached image shows that I'm being prompted for an API key. I'm not sure what that is or how to generate one (I presume unique to me?).

I believe I need one in order to file a bug. I can't seem to circumvent it.

Can anyone guide me in the right direction please?

Thunderbird crashed on me last night: "thunderbird killed by SIGSEGV" The attached image shows that I'm being prompted for an API key. I'm not sure what that is or how to generate one (I presume unique to me?). I believe I need one in order to file a bug. I can't seem to circumvent it. Can anyone guide me in the right direction please?
Attached screenshots

Chosen solution

I've never seen this error, but yes, you do need a bugzilla account to create a bug from https://crash-stats.mozilla.org/

Does the error go away after creating an account? https://bugzilla.mozilla.org/createaccount.cgi

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All Replies (4)

Wayne Mery
Wayne Mery
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Chosen Solution

I've never seen this error, but yes, you do need a bugzilla account to create a bug from https://crash-stats.mozilla.org/

Does the error go away after creating an account? https://bugzilla.mozilla.org/createaccount.cgi

Helpful?

rhimb0h
rhimb0h Question owner
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Thank you. Well, unfortunately I lost the crash report. Thunderbird threw a SIGSEGV, and I had to reboot my system as it appeared that there was some corrupted kernel memory (swap stopped working, swap partitions were no longer recognized, and a few other things).

Nonetheless, I'll create the bugzilla account to be ready for the next time.

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Yu5tiqX9og
Yu5tiqX9og
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rhimb0h said
unfortunately I lost the crash report.

You should be able to find your crash report by following the instructions in the "Viewing crash reports" section in the following link: Mozilla Crash Reporter TB https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

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rhimb0h
rhimb0h Question owner
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Yu5tiqX9og said

rhimb0h said
unfortunately I lost the crash report.

You should be able to find your crash report by following the instructions in the "Viewing crash reports" section in the following link: Mozilla Crash Reporter TB https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

Thanks much. I'll try to recover it following your directions and submit the bug report.

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