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I can't get Mozilla to stop/block spam emails. I'm flooded with them.

  • 4 replies
  • 1 has this problem
  • 51 views
  • Last reply by Wayne Mery

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I am being flooded with SPAM emails as of Jan 1, 2025. I mark them as JUNK and Mozilla seems to not understand they are junk and continues to fail to block them. Also, ALL of my incoming emails are now being delivered to the TRASH folder instead of to the Inbox folder.

I am being flooded with SPAM emails as of Jan 1, 2025. I mark them as JUNK and Mozilla seems to not understand they are junk and continues to fail to block them. Also, ALL of my incoming emails are now being delivered to the TRASH folder instead of to the Inbox folder.

All Replies (4)

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Account Settings > Junk Settings

What do you see?

Helpful?

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I said I can't stop junk emails from coming through. I also don't know why ALL of my incoming emails are being put in the trash folder. I just now received an email from "Wayne Mery" stating:

Account Settings>Junk Settings

What do you see?

I don't understand the question.

Helpful?

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How was asking me what I saw solving the problem? I thought it was clear that I can't get Mozilla to block spam email. It was blocked nicely up to January.

Helpful?

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I was unclear.

Go to Account Settings>Junk Settings. There is a screen full of settings. What do you see there, what things are selected? Specifically, what do you see for

  1. Selection
  2. Destination and retention

Helpful?

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