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while doing a Thunderbird update, install helper tool repeats when launching Thunderbird

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  • Last reply by Wayne Mery

John K
John K
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While updating Thunderbird on macos 15.3.2 Thunderbird started requesting Admin login info to install a helper tool. Appears to be in some kind of loop as the install helper window goes away but Thunderbird never launches again so I launch Thuderbird and once again the install helper window appears.

While updating Thunderbird on macos 15.3.2 Thunderbird started requesting Admin login info to install a helper tool. Appears to be in some kind of loop as the install helper window goes away but Thunderbird never launches again so I launch Thuderbird and once again the install helper window appears.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
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Delete the thunderbird PROGRAM directory and install again.

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