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Can't download Thunderbird

  • 2 replies
  • 1 has this problem
  • 20 views
  • Last reply by Wayne Mery

Dean
Dean

Hello. I am trying to download and install Thunderbird to my Windows 10 desktop. I can't seem to be able to download the app. It does not appear in my Explorer Downloads window. Every time I try to download it from the website a Donate Window appears and there is no option to Continue - even though I have donated to this site. Please advise. Thanks.

Hello. I am trying to download and install Thunderbird to my Windows 10 desktop. I can't seem to be able to download the app. It does not appear in my Explorer Downloads window. Every time I try to download it from the website a Donate Window appears and there is no option to Continue - even though I have donated to this site. Please advise. Thanks.

All Replies (2)

david
david
  • Top 10 Contributor

I just tried at https://www.thunderbird.net/en-US/thunderbird/all/ and the download starts immediately, followed by the donation request. It may be that thunderbird downloaded, but not where expected. If using Firefox, click Tools>download to verify.

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Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

david is correct, donations are not required to download, use nor block using Thunderbird in any way. And the installer file should be in your Downloads directory.

If you are still having difficulty, please post here so you can get assistance.

If your problem was solved, please open this support page and click on "Solves the problem".

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