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Cannot compact a single folder because of claimed disk space or authority...but I can get the problem to move... (bug1959858)

  • 8 replies
  • 2 have this problem
  • 37 views
  • Last reply by JB

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Thunderbird 128.5.2esr (32-bit) Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true, plenty of space as I keep it regularly cleaned. I can clear the issue by making another folder of a different name, copying all messages to that folder then running COMPACT on the new folder and nothing is amiss. Run it on the original problem folder and no issues. Delete the original folder and create another with the same old name and transfer the messages to the now new originally named folder. Delete the TEMP folder. Then run a COMPACT on the problem folder and no issues.

Then run compact on the whole message tree and sure enough the COMPACT issue has now moved to a different folder. I suspect you could chase this thing till the cows come home but won't resolve, just moves it from folder to folder.

Now I could just kill Thunderbird and reinstall but this is intriging. Not sure if that would help. Ran TROUBLESHOOT MODE clean with out the only extension I use and no change. Stumped.

Thanks!

Thunderbird 128.5.2esr (32-bit) Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true, plenty of space as I keep it regularly cleaned. I can clear the issue by making another folder of a different name, copying all messages to that folder then running COMPACT on the new folder and nothing is amiss. Run it on the original problem folder and no issues. Delete the original folder and create another with the same old name and transfer the messages to the now new originally named folder. Delete the TEMP folder. Then run a COMPACT on the problem folder and no issues. Then run compact on the whole message tree and sure enough the COMPACT issue has now moved to a different folder. I suspect you could chase this thing till the cows come home but won't resolve, just moves it from folder to folder. Now I could just kill Thunderbird and reinstall but this is intriging. Not sure if that would help. Ran TROUBLESHOOT MODE clean with out the only extension I use and no change. Stumped. Thanks!

Modified by Wayne Mery

All Replies (8)

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Thanks for the report.

Not to worry - there are still some compact issues being worked on.

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I have a similar issue on T'bird 139.0.1 64-bit Windows 11.

When I start T'bird, I get a warning to wait to access messages because processing is underway. Then an error pops up that says Inbox can't be compacted because there's not enough disk space or an authority issue.

If I right-click on the folder (Inbox) and select Compact, the compaction proceeds with no problem. At that point, if I close and re-open T'bird, there's no error.

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Luminary99 said

I have a similar issue on T'bird 139.0.1 64-bit Windows 11. When I start T'bird, I get a warning to wait to access messages because processing is underway. Then an error pops up that says Inbox can't be compacted because there's not enough disk space or an authority issue. If I right-click on the folder (Inbox) and select Compact, the compaction proceeds with no problem. At that point, if I close and re-open T'bird, there's no error.

Thanks. This is still being worked on in https://bugzilla.mozilla.org/show_bug.cgi?id=1959858

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I don't know if this will help, but when I start T'bird, the following error message pops up immediately: "The account xxxx is being processed. Please wait until processing is complete to get messages."

If I click OK on that error, several seconds later I get the error that the Inbox can't be compacted because there's not enough disk space or an authority issue.

If I don't wait for the second error but instead immediately right-click on the Inbox and select "Compact," the compaction completes successfully, including the message about how much space was saved. And shortly thereafter, up pops the message that the Inbox can't be compacted.

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Not quite sure where this came from but I've never had an issue with compaction. That's not my question. I see it's attributed to me but I didn't write any of it. So who the hell is loading questions with fake attribution?

For those of you having this problem....whatever it turns out to be, good luck. Because I have no issues and zero problems with Thunderbird.

Guess the universe split apart somewhere......

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Odd. I noticed that @Wayne Mery modified the OP; maybe he can explain it?

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JB said

Not quite sure where this came from but I've never had an issue with compaction. That's not my question. I see it's attributed to me but I didn't write any of it. So who the hell is loading questions with fake attribution?

You didn't write "Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true" ?

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Nope. TBird has always been solid for me. Just out of curiosity just compacted a Win10 and a Linux instance and both completed expeditiously.

"Then run compact on the whole message tree and sure enough the COMPACT issue has now moved to a different folder. I suspect you could chase this thing till the cows come home but won't resolve, just moves it from folder to folder."

I'd definitely remember doing the above but never have. I'm blaming a rare neutrino interaction with a bit somewhere. It's a mystery. If you want to close this out for me, feel free.

Thanks. Jim Baker