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Black Screen when opening PDF in firefox

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  • Last reply by SuMo Bot
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prasetyas7306
prasetyas7306

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge)

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge)
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SuMo Bot
SuMo Bot

What OS? Provide steps to replicate and a full browser screenshot. Can we access the same file? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What graphics card and driver? What happens on this site? ---> https://www.irs.gov/downloads/irs-pdf