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problem with accounts

  • 2 replies
  • 0 have this problem
  • 179 views
  • Last reply by Paul

How do I log in to the iPhone when I no longer have the old phone on which I had the authenticator. It is unavailable to me and firefox persistently asks for a 6-digit code. This is frustrating not allowing me to create a new authenticator on a new phone or an alternative login in Firefox'

How do I log in to the iPhone when I no longer have the old phone on which I had the authenticator. It is unavailable to me and firefox persistently asks for a 6-digit code. This is frustrating not allowing me to create a new authenticator on a new phone or an alternative login in Firefox'

All Replies (2)

Boja said

How do I log in to the iPhone when I no longer have the old phone on which I had the authenticator. It is unavailable to me and firefox persistently asks for a 6-digit code. This is frustrating not allowing me to create a new authenticator on a new phone or an alternative login in Firefox'

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