Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Not Connecting to Outlook Mailbox Account

  • No replies
  • 0 have this problem
  • 1 view
Frank Arnoth
Frank Arnoth
more options

I have a business domain with four email accounts at GoDaddy on Microsoft Outlook. I have a new laptop (Windows 11); when I set up Thunderbird for the accounts, three came in fine, but one does not connect to the server - the account on TB shows just an "Inbox" with no mail, no other folders. All the settings appear to be identical between the different accounts. What am I missing?

I have a business domain with four email accounts at GoDaddy on Microsoft Outlook. I have a new laptop (Windows 11); when I set up Thunderbird for the accounts, three came in fine, but one does not connect to the server - the account on TB shows just an "Inbox" with no mail, no other folders. All the settings appear to be identical between the different accounts. What am I missing?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.