Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Mozilla Thunderbird lost emails

Thunderbird Email and messaging
ulrike.kraus-koennecke replied
ulrike.kraus-koennecke
ulrike.kraus-koennecke

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would be glad to get them back. All of my emails, that I put in presonal subaccounts before July 11th are no longer available. Thank you for answering. Yours Ulrike

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would be glad to get them back. All of my emails, that I put in presonal subaccounts before July 11th are no longer available. Thank you for answering. Yours Ulrike

All Replies (3)

SuMo Bot
SuMo Bot

This Desktop, not Thunderbird. https://support.mozilla.org/en-US/questions/thunderbird

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

So this didn't happen after an update?? What version is listed at Help > Troubleshooting? (do not use help > About)

ulrike.kraus-koennecke
ulrike.kraus-koennecke Question owner

The version is 115.13.0 I did not make an update, but I think it happened after the problems with crowdstrike.