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Bookmark bar randomly clears

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

Rasmus
Rasmus
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Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying.

I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying. I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Don't you see those bookmarks either if you check the Bookmarks Toolbar folder in the sidebar or in the Bookmarks Manager (Library)?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Are you using Sync ?

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

zeroknight
zeroknight
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Go into Customize mode and try clicking the "Restore Defaults" button in the bottom-right corner.