School issued Gmail with Thunderbird
I've never really used Thunderbird before, only played around with it a little with my personal email a few months ago, and then never really came back to it. But, I recently started college and I wanted to use Thunderbird for my school issued Gmail. Every time I try to add it, it says my login is incorrect, even though I've typed in the correct password and given it my username. Is it not working because the email I'm trying to use is controlled by my school? Is there a different procedure for regulated accounts? or is it just not possible? Or am I doing something wrong?
Chosen solution
Here what appear to be your school's settings: https://asu.my.salesforce-sites.com/kb/articles/FAQ/Accessing-Gmail-for-ASU-using-IMAP You might also post the screenshot of input and output server settings. You're making us guess without seeing anything.
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Here is what works for me. - remove all references to gmail. If account is set up, remove it. - set up the account, but do NOT enter password. - then click DONE and click again. - google prompt should appear, asking for your password - it will show an 'allow' button. click that and you should be okay.
The issue is that gmail does not use the same password in email clients that it uses online. It will create a 'for this pc only' password and store it so you need never worry about it.
david said
Here is what works for me. - remove all references to gmail. If account is set up, remove it. - set up the account, but do NOT enter password. - then click DONE and click again. - google prompt should appear, asking for your password - it will show an 'allow' button. click that and you should be okay. The issue is that gmail does not use the same password in email clients that it uses online. It will create a 'for this pc only' password and store it so you need never worry about it.
I tried that and it still didn't work. It's a different error though. I've attached a screenshot. I would try to manually do the settings, but don't know what to use.
since you did not include whatever the school's instructions are, try imap.gmail.com and smtp.gmail.com
David said
since you did not include whatever the school's instructions are, try imap.gmail.com and smtp.gmail.com
That still didn't work 😔 Any other ideas?'
Chosen Solution
Here what appear to be your school's settings: https://asu.my.salesforce-sites.com/kb/articles/FAQ/Accessing-Gmail-for-ASU-using-IMAP You might also post the screenshot of input and output server settings. You're making us guess without seeing anything.
david said
Here what appear to be your school's settings: https://asu.my.salesforce-sites.com/kb/articles/FAQ/Accessing-Gmail-for-ASU-using-IMAP You might also post the screenshot of input and output server settings. You're making us guess without seeing anything.
I did not even think to check ASU for information regarding this. 🤦♂️ I was able to figure it out with the page you linked. Thank you!