Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What happened to my folder hierarchies? Now all folders are at the same level

  • 1 reply
  • 0 have this problem
  • 47 views
  • Last reply by Wayne Mery

KaufmanM
KaufmanM

I had folders, and folders within folders, in Thunderbird. But now all folders are at the sme level (top). Why did you delete the hierarchy, and can I get it back?

I had folders, and folders within folders, in Thunderbird. But now all folders are at the sme level (top). Why did you delete the hierarchy, and can I get it back?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

KaufmanM said
I had folders, and folders within folders, in Thunderbird. But now all folders are at the sme level (top). Why did you delete the hierarchy, and can I get it back?

That's quite strange. If you still have a problem, please post a new question https://support.mozilla.org/en-US/questions/new/thunderbird and include your version number.