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Does Firefox/Mozilla honestly not care that their latest update is locking up and do not want to recieve any feedback about their issues from the people they want to purchess/donate money from

Wildcatter1963
Wildcatter1963
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That the firefox auto-downloads cause browser/computer issues effecting usability until you install them is bad enough, but today's automatic download once installed has repeatedly locked up the browser and apparently there is no interest on mozilla's part to hear said feedback? Or is there actually some way to actually report a bug in a firefox update to firefox/mozilla?

That the firefox auto-downloads cause browser/computer issues effecting usability until you install them is bad enough, but today's automatic download once installed has repeatedly locked up the browser and apparently there is no interest on mozilla's part to hear said feedback? Or is there actually some way to actually report a bug in a firefox update to firefox/mozilla?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Is there any pattern to when Firefox locks up?

If it happens quickly, you could test in Firefox's Troubleshoot Mode. In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?