We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to creat an account within thunderbird

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

I installed Thunderbird on my desktop and logged into my gmail account with no problem using IMAP. Then I tried to do the same thing using the exact same setting on my desktop. I try creating my gmail account on Thunderbird and get through the whole setup process, verify the login on gmail but the Thunderbird app say unable to log in at server. I verified cookies and checked the server ports and authentication. Any idea what I'm missing? Thanks

I installed Thunderbird on my desktop and logged into my gmail account with no problem using IMAP. Then I tried to do the same thing using the exact same setting on my desktop. I try creating my gmail account on Thunderbird and get through the whole setup process, verify the login on gmail but the Thunderbird app say unable to log in at server. I verified cookies and checked the server ports and authentication. Any idea what I'm missing? Thanks

All Replies (2)

more options

Are you using Oauth authentication process? Thunderbird doesn't use the same password as the website login uses.

more options

Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.