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Saved apps are gone again!

  • 6 replies
  • 2 have this problem
  • 20 views
  • Last reply by jfwelsh

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It appears after another update, the apps I have set to open file types have all reverted back to download. I would just change them back, but most of the file types are missing as well so i have to resave them using the cumbersome download and then open all similar steps each time I want to open something until all the file types are saved again. Then an update happens and JPEGS and Excel files are no longer on the list. Why is this happening? Do I have something set wrong or does someone at Firefox think this is a good idea for some reason? Thanks,

It appears after another update, the apps I have set to open file types have all reverted back to download. I would just change them back, but most of the file types are missing as well so i have to resave them using the cumbersome download and then open all similar steps each time I want to open something until all the file types are saved again. Then an update happens and JPEGS and Excel files are no longer on the list. Why is this happening? Do I have something set wrong or does someone at Firefox think this is a good idea for some reason? Thanks,

All Replies (6)

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What apps are you referring to?

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Do you lose other personal data stored in the profile folder as well or only the application details ?

See also:

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When I go to settings, the applications section is supposed to show how I want Firefox to handle files I've downloaded. I've set up my preferred photo app, my preferred pdf app, my preferred excel app, etc. Every time I get it all set up, we get an update and the system reverts to "save file" for all files types. When that happens, the file types list no longer includes pdf, jpeg or excel worksheets. At that point I have to wait until I get one of those files types, download it, right click on the download arrow and then go back and update the application I want to use to open the file. It's exhausting and annoying. It's a real problem when it changes and I try to open files on my phone and it wants me to download instead of opening. What can I do?

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I don't seem to lose any other personal settings. Just the applications for handling file types.

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Those download application settings are stored in handlers.json in the Firefox profile folder.


You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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I found this information helpful and I changed a setting to "ask whether to open or save files". I don't know if this will solve the problem with all my file types reverting to default apps the next time there's an update, but I hope it makes it faster to resolve next time. Thanks for your help.

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