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can only save (not open) Gmail attachments after latest update

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  • 1 has this problem
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  • Last reply by Terry

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I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu. If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them. A little help?? Mark [email removed from public]

Modified by James

Chosen solution

Is JPEG image in your Applications list; .jpg files are in that category. If not, the new way of adding is in the link below.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions

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Chosen Solution

Is JPEG image in your Applications list; .jpg files are in that category. If not, the new way of adding is in the link below.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions