Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can only save (not open) Gmail attachments after latest update

  • 1 reply
  • 1 has this problem
  • 20 views
  • Last reply by Terry

mjmalizia
mjmalizia

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu. If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them. A little help?? Mark [email removed from public]

Modified by James (On Leave)

Chosen solution

Is JPEG image in your Applications list; .jpg files are in that category. If not, the new way of adding is in the link below.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions

Read this answer in context 👍 0

All Replies (1)

Terry
Terry

Chosen Solution

Is JPEG image in your Applications list; .jpg files are in that category. If not, the new way of adding is in the link below.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions