Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

5 minute countdown timer on getting a verification code from an email sent by Mozilla to verify identity.l

  • No replies
  • 1 has this problem
  • 7 views
more options

Usually when I change to a different machine and try setting it up, I end up blocked out of my account with the message I have to insert a code available via email, with 5 minute expiry. This makes a brick wall, as it takes such an email from 15 minutes to an hour to clear through the line here. I'm behind a corporate proxy which also is supervised. Is there any possible way the brick wall can be torn down by simply giving codes via SMS to cellphones, like your bank does, or extending this time to 1/2 hour or so? In this case, I can't get to the EMAIL app on a new machine until I link up the sync so that my various bookmarks are brought over, including the one for the email application. So I don't have my email yet until i get the Firefox sync working, and I can't do that because I can't get emails yet on that machine and 5 minutes is completely impossible anyway.

Usually when I change to a different machine and try setting it up, I end up blocked out of my account with the message I have to insert a code available via email, with 5 minute expiry. This makes a brick wall, as it takes such an email from 15 minutes to an hour to clear through the line here. I'm behind a corporate proxy which also is supervised. Is there any possible way the brick wall can be torn down by simply giving codes via SMS to cellphones, like your bank does, or extending this time to 1/2 hour or so? In this case, I can't get to the EMAIL app on a new machine until I link up the sync so that my various bookmarks are brought over, including the one for the email application. So I don't have my email yet until i get the Firefox sync working, and I can't do that because I can't get emails yet on that machine and 5 minutes is completely impossible anyway.