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email

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by martinac1

At 6:01am yesterday I received an email. Since then this email has been repeating, over 100 right now. I have not received other emails since, and I can't send. If I press 'get messages' I just get another same email. I am also using Gmail, which is working.

At 6:01am yesterday I received an email. Since then this email has been repeating, over 100 right now. I have not received other emails since, and I can't send. If I press 'get messages' I just get another same email. I am also using Gmail, which is working.

Chosen solution

just turn of your mail scanner and let the accumulated email download. There will be a corrupt message (probably in the spam folder) that makes it choke and die.

Once your mail is downloaded you can re-enable the mail scanner if it makes you feel comfortable.

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All Replies (4)

Hi Try opening Gmail from your browser, and deleting all copies of that email from the Gmail account. Let us know if that works or not.

I only got one of these messages in the Gmail account, and I deleted it. I deleted 70 of the messages from the Mozilla Thunderbird account, and have received 51 more as of right now, all saying received at 6:01 on the 16th, and have received no other emails since that time.

Chosen Solution

just turn of your mail scanner and let the accumulated email download. There will be a corrupt message (probably in the spam folder) that makes it choke and die.

Once your mail is downloaded you can re-enable the mail scanner if it makes you feel comfortable.

Thank you Matt. It was a bit delayed, but it seems to be working now.

I have another problem. Almost all of the emails I receive have strange symbols and letters interspersed with the message.